Billing policy
Cancellations and refunds without surprises.
iyzico securely processes Rolqio's monthly subscriptions and one-time payments. Rolqio handles access, cancellation and eligible refund requests.
Last updated: 13 October 2026
Paid access
Monthly Pro is a recurring subscription charged automatically each month until canceled. The 3-month option is a one-time payment and ends after 3 months without automatic renewal. The final amount and payment type are displayed before confirmation.
Canceling monthly renewal
You can cancel automatic monthly renewal from Pricing & Plan in your account. Cancellation stops future renewal charges; access continues through the current paid period shown in your panel.
Account deletion and subscription cancellation
An account deletion request does not replace subscription cancellation or a refund request. If you use monthly Pro, cancel automatic renewal from Pricing & Plan before deleting your account. Refund requests are reviewed separately under the Cancellation & Refund Policy.
How to get help
Email hellorolqio@gmail.com from the address on your Rolqio account and include the iyzico transaction reference shown in your payment confirmation. Your access remains available for the purchased period unless a refund is completed.
Refund requests
Refund eligibility is determined under Rolqio's terms, iyzico's applicable payment rules and any mandatory consumer law that applies. Submit the transaction email, order number and reason to Rolqio so the request can be reviewed.
Residents of the EU, EEA or UK may have a statutory withdrawal right in some circumstances, commonly within 14 days, subject to rules for digital services and any valid request for immediate performance. Nothing here limits a non-waivable legal right.
Failed or reversed payments
Failed or reversed payments may suspend paid access while your account data and mandatory rights remain subject to the Privacy Notice and applicable law.
Price changes
A price change applies to future one-time purchases or a future subscription period after any legally required notice. It does not change a completed one-time purchase.
