Cancellation and refunds without surprises.

A paid subscription renews for the billing period shown at checkout until cancelled. There is no free trial unless checkout explicitly says otherwise. The final price and applicable tax are displayed before payment.

Use the Paddle buyer portal linked from your purchase emails, contact Paddle buyer support, or email hellorolqio@gmail.com from the address on your Rolqio account. Cancellation normally takes effect at the end of the current paid period, and access continues until then.

Refund eligibility is determined under Paddle's Buyer Terms, Paddle's Refund Policy and any mandatory consumer law that applies. Submit the transaction email, order number and reason through Paddle or to Rolqio so the request can be routed correctly.

Residents of the EU, EEA or UK may have a statutory withdrawal right in some circumstances, commonly within 14 days, subject to rules for digital services and any valid request for immediate performance. Nothing here limits a non-waivable legal right.

Any upgrade, downgrade, prorating or effective date is shown before confirmation. Failed or reversed payments may suspend paid access while your account data and mandatory rights remain subject to the Privacy Notice and applicable law.

We will provide appropriate advance notice of a material renewal-price change when required. You can cancel before the new price takes effect.